Got this for my sister & partner as a housewarming gift.
Delivery was good. Pictures of plant look great.
They were v happy
Robust healthy plant. Looks great mounted on the wall.
So impressed with the quality and service will be buying more!
We got some plants for our office and found out how great they were. I got some gift cards to buy some for my own. I appreciated the fast delivery and again how beautiful they are. Thanks!
This is one of my favorite plant shops, offering a wonderful selection of beautifully designed pots. The store is filled with greenery and plants displayed in a way that makes you feel welcome the moment you step inside. I also really like the humorous phrase "Welcome Plant Killer" written on the storefront — it adds a charming touch of personality.
On my recent visit, I found a pot from the brand Kanso that I had been looking for. However, when I picked it up from the shelf, I noticed that there was soil inside, as if it had been used for display. Since I was expecting to purchase a brand-new item, I felt a little surprised and slightly disappointed. When I brought it to the register, the staff didn’t seem to notice or mention the soil, so I politely asked if they could clean it for me. They kindly emptied and dusted it off without hesitation, which I appreciated. Still, as honest feedback, it would have felt even better if the staff had noticed this themselves and offered to clean it before handing it to me.
Before visiting the shop, I had checked the online stock and saw that there were two pots available, so part of me was hoping that the staff might offer to bring out a fresh one from the back. That small consideration would have made the experience even more special.
That being said, I truly love this store and its atmosphere, and this small experience hasn’t changed my fondness for it. I’m looking forward to visiting again and to seeing more of the beautiful plants and pots they have to offer. I’d still happily recommend this shop to my friends.
Really chuffed with our four new pals! Great communication, lovely pots, and easy delivery and clear instructions on how to grow the plants. Would definitely order again!
It’s hard to find places that carry pet-safe plants, so I was thrilled to see such a thoughtful selection of cat-safe, easy-to-care-for greenery. Every plant looked healthy and well-loved, and the shop itself is adorable—bright, clean, and full of charm.
The owner is incredibly kind and knowledgeable, and it’s clear they genuinely care about both plants and their customers. They took the time to answer all my questions and helped me pick out the perfect plant for my space (and my curious kitty).
Highly recommend this spot to anyone looking to green up their home safely and stylishly!
The plant is beautiful, and the customer service was very good. They were able to accommodate my special request for delivery.
Great selection, great prices, very friendly staff/service!!
Happy to have found a place who cares so much for your success after sales! Everything interaction has been pleasant and informative. Thank you!
I was looking for a plant gift for my son who has relocated to Vancouver and Frondly’s website stood out. Chad was super helpful, ordering was easy, the plant was healthy and hand delivered too! Great service, thank you
I purchased a stag horn fern that was mounted on sustainably sourced cork for wall installation. It is essentially living art. It was such a beautiful and unusual host gift. Frondly was wonderful to have it packed it up for quick pick up and with care instructions in the box.
We have over 50 plants in our home so when it’s time to pot up, it’s a big job. This time around, I opted to pick up some local potting mixes from Frondly (whose products & service have always been top-notch!). My back is aching and my nails are shot but are my plants ever pleased! Even just a couple of weeks after changing their growing medium, I can already see a big difference. My plants & I are very happy!
Beautiful healthy plant, friendly staff, awesome delivery service. Plant was packaged nicely and delivered right to my door. I’m always very happy with the service from Frondly. Best plant store in Vancouver!
I can't say enough about the advice and service I received from Frondly. I'm a novice with plants and their expert advice had me purchasing the correct plants for the light and locations in my home. The potting service and delivery were seamless as well. A great experience all around!
Frondly Plants is a charming little plant store with very knowledgable staff.
As soon as you walk in, you can breathe in the oxygen rich air with perfect humidity. Their plants are in immaculate condition and their selection is quite varied. I fell in love with their collection of Canadian made pottery planters.
Stop in and chat with Chad and mine his extensive plant knowledge. He will not disappoint.
Mimi H.
Plants are carefully wrapped. Delivery is fast.
Great service. Plants are healthy and love that delivery is an option.
eco friendly (recycled plastic) and the look is perfect (understated elegance)
They were super responsive and helpful when I asked to include a message for my gift. Plant looks great!
Great result from hiring Chad to add organic and natural feel to a stark white office. He took the existing tired plants, repotted and gave them new life. We added new plants and tree in matching containers for a co-ordinated look. It looks lush and vibrant. A perfect setting for healthy office productivity. Thanks so much Chad!
The plants are looking good and the soil is very nice. Grateful for a little tutorial on how to take care of the new babies that was given to me by the store employee. Thank you!
All very straight forward. Ordered in U.K. delivered in Vancouver